Dr. Monty Ghosh and Nicole Bootsman prepared the following article on the National Overdose Response System (NORS). NORS is a Canada-wide, toll-free, virtual overdose monitoring service, operated by people with lived, living or shared experience around drug use. The hotline offers 24/7 * 365 individualized and trauma-informed confidential support with operators trained in Mental Health First Aid and psychosis de-escalation.